Product / Technology
I know that Fred cares about our issues
and will do what it takes to solve them quickly. I have somewhere to go
to get issues resolved and get almost instant response to our issues
with not just conversation, but solutions.
The personal service, they never make me feel 'stupid' for asking
questions and they call right back, help with anything i need.
Being a small 'company' we do not have the option of an IT Department
but having worked for very large companies our "IT Department"
treats us much better and has a much better turn-around time.
We are definetly not treated like a small company.
Quick to answer our distress calls. Fast service to our offices.
Professional attitude and good at listening to our issues and
understanding how to fix it or know where to go to rectify the problem.
Fast service and you always seem to locate the issue and rectify
them quickly. We feel we are a priority and itís the most important
thing to have you there when issues arise.
My new computer rocks! I love it and life is better for all of us.
The speed of turnaround and of service is really the most key thing
we need and you guys do a great job of that!
Prompt personal service.
Our waterjet computer
was down and ITDefenses built a new computer
and got us up and running again!
Personal Service for a good price.